Welcome to Primis Business Support Solutions

Primis BPO Private limited (www.primisbpo.com) is a Business Support Solution (BSS) wing of Key Management Group (KMG), headquartered out of New York. We have adopted a customer-centric and consultative approach to BSS. Whether it is a Unified solution-Process excellence, Automation or an integrated IT-BPO solution, Primis BPO has developed a business model that delivers a strong and strategic partnership. Our integrated service framework helps us re-engineer processes, resulting in cost rationalization, productivity enhancement, automation and service quality improvement for our clients in focus verticals such P&C Insurance from our delivery centers located in India.

We offer flexible delivery solutions built on strong Consulting and Six Sigma foundation, tailored specifically for our clients. We combine in-depth knowledge of various industry verticals, with proven business expertise in transferring business operations to our centers in India and administering and managing them for our US-based clients.

Primis BPO developed its expertise in business process outsourcing domain and has experience of being a fully integrated and seamless service provider in this segment, with core competencies around Robotics process automation and handling end-to-end back office (Transaction Processing, Data processing, Email and Chat support), voice-based (call center support: Inbound and Outbound) and blended processes.

We help to incubate efficiencies:

• Leverage context, experience and best practice from the renowned brands
• Strong Process management competencies, data, analytics and technology to differentiate
• Robotics Process Automation, Machine Learning, Artificial Intelligence and Proven six sigma methodologies to drive efficiencies
• POCs through contrarian thinking and calculated risks
• Launch, learn and adjust to deliver value fast